Important information about coronavirus

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We understand how much you are all in need of an escape to the countryside right now and know North Yorkshire is top of your travel wish list. Offering spacious, luxury holiday homes with acres of secluded picturesque countryside to roam around, as well as plenty of outdoor attractions to keep the whole group entertained. It is the perfect UK break right now. Holiday at Home offers a range of top quality self-catering holiday cottages and lodges across North Yorkshire for your group. Ideal for a rural retreat, with everything you could need for a safe staycation with loved ones.

luxury holiday cottage

Following recent government guidelines, we are delighted to be able to welcome guests back to all of our Holiday at Home properties from Saturday 4th July. We want to reassure you that we have all the necessary safety precautions in place, so you feel 100% comfortable and can look forward to your well-deserved break…

Following advice from several bodies such as Visit England and PASC UK, and to ensure that all of our team members and guests are fully protected and the risk of Covid-19 is mitigated, we have made some additions to our regular cleaning and maintenance regimes across all of our holiday homes…

Boutique Townhouse Holiday

Good to Go...

We have recently acquired the ‘We’re Good to Go’ Visit England accreditation mark, meaning that we are indeed good to go. Holiday at Home has successfully followed the correct government and industry Covid-19 re-opening guidelines, has a Risk Assessment in place, and a process to maintain cleanliness and aid social distancing for guests and staff.

Clean team...

We have always had a rigorous cleaning and hygiene routine, with 5-star ratings from previous guest reviews. However, we now have a full process in place which includes properties being ‘fogged’ with an anti-viral product; a member of our maintenance team will use an approved industrial fogging machine prior to cleaners entering to carry out the clean and further sanitisation.

All of our cleaning team will wear PPE when cleaning properties, and additional disinfectants and anti-viral products will be used in addition to the regular cleaning chemicals.

Extra time...

In order to clean all of the lodges to the latest industry-standard, we do ask that all guests arrive from 4.30 pm onwards and depart before 9.30 am to give us an extra hour for deep cleaning with a smaller workforce.

We will ask all guests to strip their own beds, wipe down surfaces to help with our cleaning procedure, and to take out the rubbish before departing.

Stay safe key safes...

Even though Kate loves to give you all a personal welcome at reception, all of our properties (including our lodges at Brompton Lakes) now have (fully disinfected) key safes outside the front door to limit contact with reception and offer a contactless arrival.

If you do need to speak with a member of our team, don’t think we appear stand-offish, but we will maintain the 2m social distancing rule at all times. If there’s anything that needs fixing int eh property, we will always try to sort the problem over the phone first.

We hope this reassures you and helps with any questions you may have. Please get in touch if you have any enquiries…

Welcome back!

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