Why Book with Us
- Secure Online Payments
- 99% of guests would rebook
- An Experienced, Family Business
- Contact our team 24/7
Share Your Stay
You can find us online on Facebook, Instagram, and Twitter. We love hearing from you, so please share your memories with us using #holidayathomeyorkshire or tag us @holidayathomeyorkshire
Noise
Please respect neighbouring properties and keep noise levels to a minimum between 10pm and 8am especially outside.
Smoking
The properties are strictly non-smoking. A cigarette bin can be found outside.
Lost Property
Unfortunately, if guests leave behind any personal belongings, they must be claimed within two weeks. We are happy to turn any goods for a small charge of £10 depending on the item. Please note goods will not be kept any longer than two weeks due to the high volume of lost property accumulated.
Frequently Asked Questions
These can be found online here: https://www.holidayathome.co.uk/faqs/
Dogs at Darcy Mews
For your pet’s safety and consideration of other guests staying, please be mindful of the following:
Dogs are not permitted to run free. There are some great walks along the riverside towards The Station.
Parking at Darcy Mews
There is designated parking for one car per property within the car park at Darcy Mews. There is an additional overflow first come first serve parking round the corner from Darcy Mews. On leaving the car park turn right and follow the road. Additional parking is on the right. You can park in the car park outside of Darcy Mews with a max stay of 4 hours. You can leave the car there overnight.
Heating & Hot Water
The heating in the property is set on a timer so will only run at certain times of day.
Each room temperature is set by a series of thermostats located in each room throughout the property. To set the temperature, spin the dial to the desired temperature between 0 and 30 degrees centigrade.
Please be aware that setting the thermostat temperature higher will not make the room heat up quicker!
If you are too hot or cold at any point during your stay please call us on 01748 850 333 between 8.30am and 5pm and we assist you as soon as possible.
Bathrooms
Please do not put: –
Dishwasher
Starting a programme
Please Note: The dishwasher stores the most recently used programme in its memory. To change the programme, simply press the Programme Selection button.
At the end of a programme, the dishwasher will beep 5 times, and the end of Programme Indicator light will switch on.
Fridge
There is an under counter fridge in the kitchen area however please note that there is not a freezer.
Please do not overload the fridge on arrival as this will cause the unit to over heat and therefore your food will not stay chilled which Holiday at Home cannot be held liable for.
Hob
To use the hob:
Be aware- The hob will take time to cool down. Do not touch or place any items on the hob until the ‘H’ symbol has disappeared from the control panel.
To use the timer function:
Locking the hob and child proofing:
Oven
TV & Soundbar
TV
Press the red power button at the top left of the LG remote. Press the Guide button on the remote and use the arrows the select your programme.
To use the smart functions, press the Guide button on the remote again, and use the arrows to select the desired app.
DON’T FORGET to log out of your Netflix, Amazon, and any other accounts you’ve used.
Washer & Dryer
The Washing Machine and Dryer are located in the utility room.
Dryer
1. Turn the machine on via the button on the right-hand side of the control panel and open the door by pressing the orange button.
2. Spin the control knob to select the desired cycle setting.
3. Close the door and press the start button.
4. To empty the water container after a drying cycle, slide the drawer out at the top left-hand corner of the unit.
Washing Machine
1. Turn the machine on via the button on the right-hand side of the control panel and open the door by pressing the orange button.
2. Spin the control knob to select the desired cycle setting.
3. Add the washing powder to the drawer on the top left-hand side of the unit.
4. Press the start button on the left-hand side of the control panel to commence the cycle.
WiFi Internet Connection
We have broadband which will allow you to connect to the internet, this is free to use.
When searching for the network look for ‘Darcy Mews’ and use the password d4RCYM3w5!!
If you have any problems connecting, please contact reception on 01748 850 333