The Holiday at Home journey started with the launch of Brompton Lakes luxury lodges by our father Roy, over 10 years ago. It seemed to fill a gap in the local market, and guests were attracted by a combination of styling and attention to detail, all in a great setting. As the popularity of the lodges grew, guests kept coming back and asking for more.
A family-run business that puts guest happiness and satisfaction first...
A few years later William joined his father in the company, and Holly House Farm and 30 Frenchgate were added to the collection of holiday lets in Yorkshire. The company continued to expand, to take on additional carefully selected properties, acting as a holiday letting agent for local owners. More recently, Will’s sister Charlotte joined him in the business, bringing with her considerable experience in customer service and business development.
It had become obvious that the market was changing; the demand for top quality self-catering accommodation was increasing and standards were getting higher. Now, our luxury holiday home collection is made up of around 50 five-star standard large houses, cottages, and lodges across North Yorkshire, all furnished with high-end interiors and a sense of luxury. We would like to consider further interesting properties to add to our carefully curated portfolio.
We have a great team working with us, who consistently receive outstanding feedback. Our near-perfect scores in guest happiness and our consistently high rebooking rate speaks for itself. Read more of our online reviews.
As well as bringing you an unbeatable choice of beautiful boutique retreats, we would like to share our thoughts on where to go and what’s on in North Yorkshire during your stay. Our Inspiration, Explore and Journal pages are full of great reasons why a stay with us should be top of the list for your next luxury escape.
You can rest assured to find something you like, and we look forward to hearing all about it.
William Stephenson, Director
Will joined the business in 2012 and has been running the day to day side of Holiday at Home since 2014, working first with his father Roy and now with his sister Charlotte. He has hands on experience in every aspect of the business, and works all hours to ensure that both guests and owners […]
Charlotte Denny, Director
Charlotte more recently joined her brother Will in the running of the family business, relocating to Yorkshire after living in Abu Dhabi for several years. Having run admissions and parent relations for a group of schools in the UAE and managed a high-end central London venue before that, she has keen ideas about customer service […]
Roy Stephenson, Director
The company was started by Roy in 2008 with the development of Brompton Lakes, which with his son William he later grew into Holiday at Home Ltd when further properties were added to the collection. Roy’s attention to detail and his vision for providing only the highest quality and most interesting accommodation shows throughout the […]
Kate Richardson, Reception and Reservations
Kate looks after guest bookings and Brompton Lakes reception and is usually the first point of contact for guests. She is well versed in every property as our longest serving team member, having worked with Roy since 2008 before the company was even launched. She always knows what’s going on and as having lived in […]
Rob Chesman, Operations Manager
Rob is responsible for the day to day management of the teams who keep all the Holiday at Home properties running to a 5 star standard. This includes housekeeping and maintenance and also managing our third-party suppliers. With 20 years’ experience of running large operations and customer service teams in various different industries, Rob knows […]
Charlotte Atkinson, Marketing Manager
Charlotte has been part of the marketing team at Holiday at Home for the past 5 years now. She has been involved in building the business from 20 luxury lodges to the five star property portfolio that we currently offer. With a background in marketing in London, Paris and New York and having found a […]
Sam Edge, Marketing Manager
Sam has been apart of the marketing team since early 2019, with being a Yorkshire local Sam knows all the hidden viewing spots to help you get the picture-perfect holiday photo for your socials! Helping create our visual content that makes you wish you were here, Sam has a background in professional photography & digital […]
Sales & Reception Team Member
This is a key role within the Holiday at Home team. The sales and reception team member will proactively sell and take bookings for our five-star standard properties in North Yorkshire. As part of a team, you will be the first point of contact for guests in the booking process, as well as to proactively […]
Cleaning Companies
While we have our own growing team of housekeepers, we are always hunting for fantastic North Yorkshire cleaning companies. If you are a company with holiday property experience please get in touch with us on rob@holidayathome.co.uk