Property Instructions – Georgia

For your pet’s safety and consideration of our other guests, please be mindful of the following:

• All of our houses permit dogs so there may be other dogs nearby.
• Please clean up after your dog (spare bags are available in the kitchen).
• Please keep your dog on a lead at all times on the site.
• Do not allow dogs into the bedrooms or onto furniture.
• There is a bin on the fence opposite the buildings for the disposal of dog waste.

There are sheep in the field beyond Austin along the driveway. Always keep the gate closed, and dogs on leads in the fields with livestock.

There is a bridleway that runs along the drive.

The heating in Georgia consists of underfloor heating on the ground floor and radiators upstairs. The upstairs bathroom underfloor heating is electric and can be controlled using the panel outside the door.

The ground floor heating temperature can be altered by 3 thermostats. One by the back door, one by the sofa and one in the ground floor bedroom.

Upstairs, the heating can be adjusted by the control dials on the radiators.

The hot water from the water tank is set to heat up automatically when hot water levels are low. If you don’t have enough hot water, you can check the hot water timer is on via the programmer on the wall in the kitchen by the oven.

If you have problems during your stay, please contact us on 01748 850333 between 8.30am and 5pm and we shall aim to resolve this as soon as possible.

The sewage and waste are disposed of using a high-performance treatment plant. Please do not put:

• Anything down the toilet except natural things and toilet paper.
• Any sanitary products, face wipes or cotton wool down the toilet – bags are provided.

Towel Rails

The bathrooms have heated towel rails which will come on twice a day with the heating. The upstairs bathroom has an electric override switch which is located outside the bathroom door.

Log Burning Stove

Logs, kindling, firelighters and matches are provided and are stored in the log basket next to the fire. Additional logs and kindling can be found outside your property.

WARNING: The outside of the stove does become hot, please do not allow children to operate or play with the stove.

Lighting the fire:

• Open the log burner by pulling the handle at the bottom towards yourself.
• Stack kindling loosely in the stove and place logs on top of the kindling and two firelighters in the middle of the pile; light with a match. Close the door, making sure it clicks shut.
• Keep an eye on the fire as it starts to burn and add small logs after the kindling is well-lit: Do not overfill the stove with wood.

Please Note:

• When lighting your stove open the air vents fully, which will ensure a good supply of oxygen which is needed to get the fire going.
• An air vent can be found at the top and bottom of the stove. Push the air vent at the top of the burner to the right to open and left to close and the same for the turn table at the bottom of the stove.
• Please do not attempt to burn anything other than wood on the stove, paper causes excess ash to form and can make the stove dusty and smoky.
• There is no need to empty the ashtray during your stay as these are emptied after every guest departs.

Please read the safety information before using the hot tub.

The hot tub will be cleaned out and filled with fresh water on the day of your arrival. You do not need to empty the water during your stay, there is an anti-bacterial treatment for the water in the hot tub.

The hot tub is set between 37-39 degrees, and you will be able to use the temperature controls to adjust. Please see the control panel on the hot tub, and use the far right-hand button to cycle through the programs to operate the jets. A lot of factors play a role when heating the water, ambient temperature, weather conditions etc. Keep the lid on the hot tub when heating to conserve the heat. There is a hosepipe in the area for the addition of cold water if you would like to cool it down or need to top up the tub for any reason.

When finished, always ensure that the tub is left on auto when not in use. Please note that the tub will not heat when the jets are set to high.

The water is heated by circulating through the system via an inlet and outlet pipe within the hot tub. DO NOT let the water drop below its original level. If necessary, please use the hose pipe provided to top up the water level.

The water is heated via an electric heater. This warms at around 1-2 degrees per hour so the hot tub may not be able to be used until later on the first night.

There are lights over the hot tub area, controlled from a light switch.

If you have any issues:

Before 5pm please contact reception on 01748 850333
OR
After 5pm call 07919 451626

Microwave Oven

This appliance can be used as either a microwave or an oven.

Oven:

1. Twist the centre dial and select the desired function.
2. Press the pop-out button on the right-hand side of the oven and twist to set the temperature.
3. Close the door and press the start button on the far right of the oven.

Microwave:

1. Ensure that the central control dial is out and set to the off position.
2. Set the desired Wattage by using the buttons on the left-hand side of the oven control panel.
3. Twist the pop-out button on the centre-left of the control panel to set the timer.
4. To commence the cycle, press the ‘Start’ button.

If the oven isn’t working, ensure the clock is set before contacting us.

https://media3.neff-international.com/Documents/9000773701_C.pdf

Dishwasher

• Press the Power button
• Press your desired programme and a time will flash on the display.
• If you wish the dishwasher to start immediately, press the start button or use the clock button to delay the programme start by an hour.
• There is an option for a Half load also, perfect for when you only have a few items to wash.
• When you close the dishwasher door, the programme will start automatically
• At the end of a programme, the dishwasher will beep 5 times.

Fridge Freezer

Please do not overload the fridge freezer on arrival as this will cause the unit to over heat and therefore your food will not stay chilled which Holiday at Home cannot be held liable for.

Hob

• Place your pan on a similar size hob ring.
• Turn the hob on by pressing the power button on the bottom left-hand side of the control panel.
• Press the corresponding circle depending on which hob ring you wish to use.
• Adjust the temperature using the + and – symbols
• The heat will come on and shine red at first then it will return to black when it becomes hot enough to use, the rings work thermostatically coming on and off as necessary.
• When you have finished cooking the hob will remain hot for some time after; take care not to burn yourself!

Washing Machine & Dryer

1. Twist the control dial to set the cycle you wish to run.
2. Pull out the drawer and add the powder provided (in the left-hand side).
3. Use the ‘Spin’ and ‘Cycle’ buttons to set the cycle settings.
4. Press the ‘Start/Pause’ button to commence the cycle.

Television:

1. Turn on the Televison by pressing the red power button at the top of the Samsung remote.
2. Press the ‘Guide’ button on the remote and use the arrows to select your channel of choice.

DVD:

1. Turn on the DVD player using the Black Sony Remote.
2. Press the ‘Source’ button at the top of the Samsung remote and select the relevant HDMI port.
3. Follow the on screen instructions using the black Sony remote.

There is a charcoal BBQ which can be found on the terrace which you are welcome to use. Please bring your own charcoal and leave the ashes in the metal bucket provided.

Thank you for leaving the BBQ clean and tidy.

Rubbish bins and plastic boxes for recycling are situated at the rear of the property. Please do not leave rubbish bags outside where animals may be tempted.

Our main bins are located by the gate into Holly House Farm, for rubbish, recycling and glass if your bins are full.

We recycle glass, paper, cans, and recyclable plastics and cartons (check on the pack) please use the boxes accordingly, please help by making sure bottles, cans and containers are clean before putting them into the box.

Bridle Path

There are some excellent walks to Richmond from Georgia at Holly House Farm, see the map in the property. The driveway through Holly House Farm is a public bridleway; you will see riders passing by from time to time. They have the right of way, please respect this and try not to startle the horses. The gate by Austin into the field should always remain closed.

Army Training

We are close to Catterick Garrison, a large army base. You may see soldiers in the field opposite or from time to time soldiers walking through the site in full battle gear. Don’t panic, this is perfectly normal, just smile and wave politely!

Lighting

There’s low energy outside lighting. Each house is provided with path lighting which should come on between darkness and 12.30am.

The hot tub festoon lights are controlled by their own switch.

The outside lights around the sides of the property are activated by a motion sensor and can be permanently switched on by the override switch by the door.