General Information

Office opening hours:

Monday to Friday:                                           8.30am – 5.00pm

Saturday and Sunday:                                    9.00am – 1.00pm

Office telephone number:                               01748 850333

Out of Hours number:                                     07442 565755

Wi-Fi Internet Connection

Network Name: Ben’s House                    Password: benbenben

Care of the Property

The property has been decorated and equipped to a high specification with most items being individually sourced. However, we do understand that accidents can happen from time to time; therefore, please report any breakages as soon as possible to give us time to replace them before the next guests arrive.

Noise

Thank you for respecting the neighbouring properties and keeping noise levels to a minimum between 10.30pm and 8.00am. The noise does carry easily from the outside areas.

Smoking

The property is strictly non-smoking. An ash tray is found outside on a table in the courtyard.

Rebook your stay: 

If any guest in your party rebooks within 10 days of your stay, you are entitled to a 5% rebooking discount. The code for this discount is emailed to you on departure.

Refer a friend scheme:You can also take advantage of our refer-a-friend scheme too. If you refer us to your friends and family and they place a booking with us for the first time they can benefit from a 5% discount and you will receive a £50 Holiday At Home voucher when they depart! Simply ask them to quote your name when they book and we will take care of the rest.

You can check in between 3pm-6pm and we kindly request that you depart by 10.30am on your last day. When you arrive please call the mobile number above and we will show you in. Please lock The Barn and leave the keys in the back of the kitchen door. Please do let us know what you enjoyed as well as any problems via the comments form in your welcome pack.

Heating

There are thermostats in the kitchen, boot room & upstairs bedroom.

The downstairs is always warm enough, as we have underfloor heating. The upstairs can be a lot cooler, the thermostat is behind the curtain upstairs to the right of the door. Always make sure this is turned up to the highest temperature as the upstairs is quite cold.

Log Burner

There is a log burner in the snug where you will find kindling, fire lighters and logs to light the burner.

In Case of Fire

THERE IS A FIRE EXTINGUISHER IN THE KITCHEN AND A FIRE BLANKET.

 In the unlikely event of a fire, please think of your own safety first. Please evacuate people as necessary before attempting to extinguish any minor outbreaks.

If the fire cannot be extinguished immediately call the emergency services on 999 giving the address:

The Barn,

Pinkney Carr Farm,

Manfield,

Darlington,

DL2 2RD

 

Please then contact us immediately:

Mobile number                                                                        07442 565755

Office telephone number (office hours only)                          01748 850333

Safety Points

Make yourself aware of all exit routes on your arrival at the property; the door and windows.

When going to bed we recommend you shut doors and keep the keys for exit doors in an obvious place should you need to leave the building quickly. In the event of an emergency use the various front doors to evacuate the property. There is a torch in the property.

Adjacent to The Barn is The Workshop, which is a cool place shared space to hang out and relax. It offers a pool table, table tennis and darts. There’s a TV area with Netflix and a PS5.

Upstairs there’s a co-workspace with WiFi and also a Yoga room. Should you want to book a Yoga experience/teacher please get in touch with us before your stay.

The Workspace is open from 10am until 10pm on weekdays and weekends. It is shared by the four properties at Pinkney Carr Farm.

Alcoholic and non-alcoholic beverages can be purchased from the new bar area at The Workshop. Please note only drinks purchased on-site can be consumed inside The Workshop.

There is a wood fired hot tub which will be up to temperature for your arrival. There will be logs provided to keep the hot tub warm.

Dogs can be walked off the lead on site, please clean up after your dogs and be aware that the garden and courtyard are not enclosed.

There is a large TV in the snug which has – Sky movies & Sky Sports

The TV in the kitchen and all three double bedrooms are smart TV’s so they have prime video & Netflix.

You will find rubbish bins and recycling bins inside the property. If you need bins emptying please ask in the office at reception.

Location and number of cars: Outside Kip & Nook reception, a private car park with 4-6 parking spaces. There is a sign that says Barn Parking.

There is a gas BBQ in the courtyard, please contact the office if you require more gas.