Whether you are launching into letting your holiday home for the first time or an established owner, we would love to hear from you.
Holiday at Home is a family-run holiday letting business and we pride ourselves on working with the best and most exciting properties. Being part of a family business means that it’s personal, and we can be hands-on with every owner, as well as many of our guests. Over the past 12 years, we have come to recognise that every home is unique, and with our expert local team we create a bespoke proposal for every owner.
Whether you live locally or on the other side of the world, you can trust us to get it right. In managing the guest experience from decision-making to departure, we look after everything and so can take away all the hassle from your holiday lettings and provide an excellent return for owners.
We like to work collaboratively, so we like to meet you at your property to help us understand what you are looking for from us. It’s also a chance for us to tell you more about how we work at Holiday at Home, and what sets us apart as a luxury holiday letting agency in Yorkshire.
Our journey started in 2009 with the award-winning Brompton Lakes, and soon after came Holly House Farm and 30 Frenchgate. As more guests wanted to book, it was our job to go out and find more properties to keep up with demand. Our guarantee to property owners comes from the fact that we also own our own holiday rental properties in North Yorkshire.
Thus, Holiday at Home grew, born out putting our guests first. They value the experience they get from our team 7 days a week, and know from experience they will arrive to well-maintained luxurious accommodation. We find they notice the high-quality kitchenware and linen, and appreciate each careful thought from the welcome hamper to the digital guest books. We use our personal experience to ensure they have the perfect stay; our recommendations include the best walks, restaurants, attractions, dog friendly spots and many more places to explore.
Working across North Yorkshire in search of the best properties from the Dales to the Moors, we guarantee you a simple and stress-free letting experience. Our owners will tell you that we go above and beyond, ensuring both a successful and profitable holiday let. We look forward to hearing from you.
William Stephenson and Charlotte Denny
Owners and Directors, Holiday at Home
Our website is state-of-the-art, with high quality images and careful copywriting to highlight each property. Our unique monthly website visitors are consistently high; sponsoring relevant keywords means we sit prominently and attract even more prospective guests.
Reviews show guest relations is our strength. We stand out by managing all guest communication from decision making to departure. Open 7 days a week, and our team add value by organising dine in chefs, beauticians and personal guides showcasing the best of Yorkshire.
Stunning photography drives bookings and our in-house editorial team approach everything with unbounded energy, going a step further with drone footage and videography to highlight a property’s unique features, online and to our 130,000 social media following.
As a family business we are personally invested in every property’s success. We pride ourselves on our long-lasting relationships, providing only a five-star standard and over 10 years’ proven experience in holiday lettings and property management.
99% of guests would book again, and we have a strong base of loyal customers. We use Reevoo, trusted & independent, to gather guest feedback after their stay. Our Trip Advisor, social media and Google reviews also achieve almost perfect scores. Read more reviews.
It’s important to know how your holiday home could work better for you. Our dynamic pricing and guest driven approach is proven to increase success. Will and Charlotte will update you with monthly statements and performance, and bookings can be seen 24/7 online.
What it means when we say we go above and beyond…
You may like some advice before buying or building a luxury holiday home. Alternatively you may want to bounce around ideas on sprucing up your interiors before joining the Holiday at Home collection.
Whether you are looking at holiday lets for the first time or you are already letting, via another agent or through self-management, we may be able to offer a different angle. We have plenty of experience, and can offer objective recommendations through to full project management.
We already fully manage a number of our holiday lets. If you are a new owner you may be interested in the professional services we offer alongside our sales and marketing platform.
Depending on your property’s location, we can look to offer full property management. Our housekeeping, maintenance and operations team sort all changeovers and general maintenance to the highest standard, taking a weight off your shoulders.
See our exceptional guest satisfaction scores to better understand the high level that our team work to.
I would highly recommend Holiday at Home. All standards are second to none, the attention to detail is outstanding and the staff are a credit to the company.
This company has mastered the art of offering a high-quality product and wrapping it in the best customer service possible.
Always a pleasure booking with this company. Nothing is too much trouble for them.
The booking was an extremely simple process with clear advice on what had to be done prior to arrival. I spoke with customer services a couple of times and they were very knowledgeable about the site and the local area and always happy to help.