Terms and Conditions for Loyalty Cardholders
Holiday at Home is incredibly proud of the number of guests that return to our luxury holiday homes time and time again. We, in turn, reward those guests with the chance to become a Loyalty Cardholder on your fourth visit.
The Holiday at Home Loyalty Card will be issued after three visits to any of our holiday properties. These visits must be recorded on separate dates and in the name of a single lead guest. That person will become ‘the bearer’ of the loyalty card.
The Loyalty Card entitles the bearer to a 10% discount off the base cost of the 4th+ bookings. The discount will be deducted from the relevant tariff only at the time of booking. It excludes the optional extras including dog charges, Z-beds, special treats, dine-in, therapies, and any other purchases unless otherwise stated.
To qualify for the 10% discount, the reservation must be made by the Loyalty Card bearer to whom it is registered and whose signature is on the card. It may not be sold, given or loaned to anyone else to use. The bearer must be one of the guests staying during the discounted booking.
The Holiday at Home Loyalty Card must be used at least once in any twelve-month period to remain eligible after the card has been issued.
Our Loyalty Card cannot be used for reservations that are over Christmas, New Year and Easter periods.
The Holiday at Home Loyalty Card also entitles the bearer to hear about offers that will be promoted exclusively to Loyalty Card Holders from time to time. Otherwise, the Loyalty Card cannot be used in conjunction with the under-occupancy discount, re-booking discount and/or any other discounted offers that may be advertised by the company.
Holiday at Home reserves the right to withdraw the loyalty card in the event of misuse.
By accepting the Loyalty Card, it is expected that you agree to and accept these terms and conditions.
The Loyalty Card remains the property of Holiday at Home.
The Holiday at Home Loyalty Card has no cash redemption value.
Last revised on 25th November 2019
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